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Phumla M
1 reviews | Active since Feb 2020
30 Sept 2024, 15:57
Fly
Fly.cool never responds to our messages, they don't have a number to call, we can only send messages on WhatsApp. If it wasn't for their Instagram page, I don't know how else we'd get assistance
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Replies (3)
Fly.Cool's replyOfficial
30 Sept 2024, 19:27Good Evening Phumla
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We are glad that you got assisted.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We are glad that you got assisted.
Fly.Cool's reply30 Sept 2024, 19:27
Official
Good Evening Phumla
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We are glad that you got assisted.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We are glad that you got assisted.
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Phumla M's updateReviewer Update
02 Oct 2024, 15:41Please send me a copy of my invoice for Oct, I have already made payment. I need it ASAP and please don't send an automated message.
PM
Phumla M's update02 Oct 2024, 15:41
Reviewer Update
Please send me a copy of my invoice for Oct, I have already made payment. I need it ASAP and please don't send an automated message.
Fly.Cool's replyOfficial
03 Oct 2024, 15:44Alright Noted Phumla.
Thank you for your response and patience.
We have sent you an Email with your requested October invoice.
Have a good day further
Thank you for your response and patience.
We have sent you an Email with your requested October invoice.
Have a good day further
Fly.Cool's reply03 Oct 2024, 15:44
Official
Alright Noted Phumla.
Thank you for your response and patience.
We have sent you an Email with your requested October invoice.
Have a good day further
Thank you for your response and patience.
We have sent you an Email with your requested October invoice.
Have a good day further