DC
Darren C
1 reviews | Active since Aug 2023
11 Aug 2023, 21:55
Fibre to the home
The worst ISP on the Vumareach network I have been waiting for more then 2 weeks for installation and now suddenly they can't find my payment on there system after they told me they would book me for installation
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Replies (1)
Fly.Cool's replyOfficial
12 Aug 2023, 08:33Good day Darren!
Thank you for the feedback!
We do apologize for any inconvenience as that is not what we want for any of our customers new or old.
Please note we are indeed unable to continue with installation as advised by our agents as your payment is showing pending on the 25th of July.
Kindly furnish us with the necessary information i.e. proof of payment in the form of bank statement showing the payment or a receipt and we will be happy to assist you further.
Thank you for the feedback!
We do apologize for any inconvenience as that is not what we want for any of our customers new or old.
Please note we are indeed unable to continue with installation as advised by our agents as your payment is showing pending on the 25th of July.
Kindly furnish us with the necessary information i.e. proof of payment in the form of bank statement showing the payment or a receipt and we will be happy to assist you further.
Fly.Cool's reply12 Aug 2023, 08:33
Official
Good day Darren!
Thank you for the feedback!
We do apologize for any inconvenience as that is not what we want for any of our customers new or old.
Please note we are indeed unable to continue with installation as advised by our agents as your payment is showing pending on the 25th of July.
Kindly furnish us with the necessary information i.e. proof of payment in the form of bank statement showing the payment or a receipt and we will be happy to assist you further.
Thank you for the feedback!
We do apologize for any inconvenience as that is not what we want for any of our customers new or old.
Please note we are indeed unable to continue with installation as advised by our agents as your payment is showing pending on the 25th of July.
Kindly furnish us with the necessary information i.e. proof of payment in the form of bank statement showing the payment or a receipt and we will be happy to assist you further.