LA
Liezel A

1 reviews | Active since Feb 2024

12 Feb 2024, 15:30

Fed up customer

Fly cool is a bad service provider i made a easy pay payment on 10 February 2024 already and still i have no internet i have been sending messages and emails but no response then finally a Marcia reply telling me to switch my wifi off then on again im doing this from Sunday already but nothing changed im ****ed and im definitely going with another service provider and discontinue this deal!

0
Replies (1)
Fly.Cool
Fly.Cool's reply12 Feb 2024, 19:55
Official
 Good Afternoon  
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 
Please be advised that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is  ISP-***