Fault logging system unhelpful!

Your downtime logging chatbot system is unhelpful. AI assistant Zoe never gets back to provide a reference number. Today (24 September 2025) we have no internet again. Juust like on 21 September 2025. Why is your service so unreliable? I have complained a whopping 24 times this year. These are the number of instances when we have had no internet. I also speak on behalf of my neighbours. 29 December 2025 02 January 2025 09 January 2025 10 January 2025 21 January 2025 28 Janyary 2025 14 February 2025 25 February 2025 27 February 2025 28 February 2025 04 March 2025 25 April 2025 26 April 2025 30 April 2025 05 June 2025 06 June 2025 09 June 2025 22 June 2025 04 July 2025 12 July 2025 27 August 2025 1 September 2025 21 September 2025 24 September 2025 These are all the instances. And there is proof.