Extremely Disappointed with Fly.cool's Lack of Service and Communication

I am utterly dismayed by the abysmal service provided by Fly.cool. For the past five days, I have been without internet access, severely impacting my ability to work from home. Despite numerous attempts to communicate with the company, their response has been utterly inadequate, displaying a complete lack of urgency and professionalism.

Not only have I received generic, non-committal responses from Fly.cool, but they have also failed to provide any indication of when the issue will be resolved. As a result, I have been forced to purchase additional data at my own expense just to fulfill my work obligations. This is wholly unacceptable, considering I am a paying subscriber to their service.

I cannot stress enough how detrimental this experience has been to my work and overall productivity, even the kids cannot do research and homework. If you rely on internet access for work, I strongly advise against using Fly.cool. Investing a bit more in a reliable provider with effective communication and timely issue resolution is undoubtedly a better choice. Fly.cool's lackluster customer service leaves much to be desired, and I am disappointed really.