LL
Lizette L
1 reviews | Active since Nov 2022
07 Nov 2022, 12:50
Extremely bad after sales
I have been struggling to get hold of someone to assist me. They only have WhatsApp and email as means of communication, but no-one ever responds. Very bad service
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Fly.Cool's replyOfficial
29 Nov 2022, 14:34 Good Day Lizette
Thank you for your feedback.
I'm really sorry that you have had an unpleasant experience with our support team, it is never our intention to leave questions answered, emails and chats not responded to or issues not resolved.
I will escalate this feedback to the support team in aid of improving our service to our valued clients and ensuring that the is no delay in response.
Kind Regards,
Fly. Cool
Thank you for your feedback.
I'm really sorry that you have had an unpleasant experience with our support team, it is never our intention to leave questions answered, emails and chats not responded to or issues not resolved.
I will escalate this feedback to the support team in aid of improving our service to our valued clients and ensuring that the is no delay in response.
Kind Regards,
Fly. Cool
Fly.Cool's reply29 Nov 2022, 14:34
Official
Good Day Lizette
Thank you for your feedback.
I'm really sorry that you have had an unpleasant experience with our support team, it is never our intention to leave questions answered, emails and chats not responded to or issues not resolved.
I will escalate this feedback to the support team in aid of improving our service to our valued clients and ensuring that the is no delay in response.
Kind Regards,
Fly. Cool
Thank you for your feedback.
I'm really sorry that you have had an unpleasant experience with our support team, it is never our intention to leave questions answered, emails and chats not responded to or issues not resolved.
I will escalate this feedback to the support team in aid of improving our service to our valued clients and ensuring that the is no delay in response.
Kind Regards,
Fly. Cool