NP
Nathlie P
1 reviews | Active since Apr 2024
19 Jun 2024, 13:59
Extremely annoyed and dissatisfied customer
Can someone please contact me urgently with regards to my Wi-Fi that is still off since 27 May even though payment was made. What does it take to get service from you people. It’s school holidays and the kids need to be kept busy and entertained. Resolve my problem immediately.
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Fly.Cool's replyOfficial
20 Jun 2024, 07:44Hello Nathlie ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your query, we will provide feedback once received.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your query, we will provide feedback once received.
We apologize for the inconvenience.
Fly.Cool's reply20 Jun 2024, 07:44
Official
Hello Nathlie ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your query, we will provide feedback once received.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your query, we will provide feedback once received.
We apologize for the inconvenience.