BF
Brandon F
1 reviews | Active since Mar 2025
17 Mar 2025, 18:53
****ed client
I paid my Internet service on the 09 March 2025 aftr receiving a email tht my service will be disconnected the evening.My Internet is still not on.The excuse they gave was tht they could not locate my payment.After several emails and WhatsApp messages whole week got an mail last nite my service will be switched on this morng due to they have located my payment and tht financial depo is not work due to its Sunday bt Monday morning 1st thing she will make sure my Internet is switch on.All just lies,there customer service is perthetic,lazy and ***********.I will never recommend no 1 to sign up with this people
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Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
18 Mar 2025, 11:32Good day Brandon
Thank you for your Feedback!
After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated. We apologies for this inconvenience
Thank you for your Feedback!
After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated. We apologies for this inconvenience
Best regards,
Fly.Cool's reply18 Mar 2025, 11:32
Official
Good day Brandon
Thank you for your Feedback!
After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated. We apologies for this inconvenience
Thank you for your Feedback!
After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated. We apologies for this inconvenience
Best regards,
BF
Brandon F's updateReviewer Update
20 Mar 2025, 09:14Gdmorng thnx for the responds but yet all lies 1stly how can 1 of the agends say last week Sunday tht my funds have been located and she will make sure my Internet service will be switched on Monday morng then Monday nothing happen when I emailed again the eveng then it's a different storie.Get yor yor house in order yor agents are in Competent and lazy.Now it's easy pays problem almost another Sunday.Im sick of yor companies excuses.Get my service up and running or I will move to another provider.And I will make sure no 1 in my area use yor service
BF
Brandon F's update20 Mar 2025, 09:14
Reviewer Update
Gdmorng thnx for the responds but yet all lies 1stly how can 1 of the agends say last week Sunday tht my funds have been located and she will make sure my Internet service will be switched on Monday morng then Monday nothing happen when I emailed again the eveng then it's a different storie.Get yor yor house in order yor agents are in Competent and lazy.Now it's easy pays problem almost another Sunday.Im sick of yor companies excuses.Get my service up and running or I will move to another provider.And I will make sure no 1 in my area use yor service
Fly.Cool's replyOfficial
20 Mar 2025, 15:53We do apologize very dearly with the delay in progress Brandon. However, as adviced. After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated
Best regards,
Fly.Cool's reply20 Mar 2025, 15:53
Official
We do apologize very dearly with the delay in progress Brandon. However, as adviced. After further investigation on the conversation trail of the relevant department regarding your payment allocation. They have adviced that Easy Pay is working the matter and once feedback has been provided, your payment will then be allocated
Best regards,
BF
Brandon F's updateReviewer Update
24 Apr 2025, 14:18Gday still till today no refund from fly cool .all just lies they comment on this platform they ****s and *****s.***.They promised my refund will be paid out from last month till now nothing
BF
Brandon F's update24 Apr 2025, 14:18
Reviewer Update
Gday still till today no refund from fly cool .all just lies they comment on this platform they ****s and *****s.***.They promised my refund will be paid out from last month till now nothing