DON'T EVER SIGN UP WITH THEM-NO CUSTOMER SERVICE

A month ago I signed up on fly.cool website but didn't place an order for Fibre! Now that my area is live, I am not able to place an order with my preferred service provider as I already "pre-ordered" with fly.cool. This company has no contact details and can only be contacted via email or Facebook. I have sent emails and inboxes on Facebook and no response! This is pathetic!! Now it's delaying the whole process of me having Fibre installed!