RN
Rendani N
1 reviews | Active since Feb 2024
07 Mar 2024, 11:37
Do not sign up for fly.cool they have bad service. Be warned
This company deserves 0 stars
Can you believe i paid for the fibre and I'm not getting connected. We are being ignored. When we want cancel no one is helping us. This is ridiculous. Your service is bad. Worse service provider I've seen. It's a second day we are not rep**** on the WhatsApp number you just posted what's the point of even having your WhatsApp number meanwhile you don't even reply our messages on WhatsApp. On Facebook my message was left on read. Imagine njeh. I paid for the service I'm not using. I can't wait to cancel otherwise if you and vuma aren't allowing us to cancel we'd rather go for another wifi line cause this is ridiculous.
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Replies (1)
Fly.Cool's replyOfficial
07 Mar 2024, 14:10 Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent you an email regarding your account.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent you an email regarding your account.
Fly.Cool's reply07 Mar 2024, 14:10
Official
Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent you an email regarding your account.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent you an email regarding your account.