Dissatisfied and dissaponted!

The fact that this ISP and Vuma as a whole don't have a direct phone number to call when you need service as a paying customer is a big red flag. I made payment but no internet connection, when I check my account on the Vuma app it acknowledges my payment and it says there is no outage in my area. Vuma acknowledges my payment but Fly.Cool has not sent it's notification it usually sends when I pay. I am waiting for hours now to get connected with a agent without any success. I see on other reviews they respond by directing you to a WhatsApp line that doesn't work and a live chat useless link that you waste hours for a response. Very very dissaponted and I would not recommend this to nobody not even my enemies 👎