LM
Lulama M
1 reviews | Active since Mar 2021
30 Jan 2023, 14:57
DISSAPPOINTED
I paid on the 13th of January and it is now the 30, I still don't have Wi-Fi and the fact that I work from home is not helping. I hate the fact that it's been 2 week and still no feedback, every time I contact your WhatsApp I'm told that the issue has been escalated to Vuma now it's even worse because I haven't been receiving any response since Friday the 27th. I have tried all communication platforms including this several time and yet I'm not getting any assistance. ALL I WANT IS FOR YOU GUYS TO TAKE YOUR ROUTER AND GIVE ME MY MONEY BACK
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Fly.Cool's replyOfficial
01 Feb 2023, 14:51Good day Lulama!
We would like to take this opportunity to profusely apologize for the huge inconvenience you have had to experience due to the technical glitch on the payment platform. We do try our best to ensure that all our clients do not get to experience this and have the best possible service.
Please be advised that the problem has since been rectified and your account has been allocated funds and is now active.
If there is anything else, you may need our doors are always open and we will be happy to assist you.
We would like to take this opportunity to profusely apologize for the huge inconvenience you have had to experience due to the technical glitch on the payment platform. We do try our best to ensure that all our clients do not get to experience this and have the best possible service.
Please be advised that the problem has since been rectified and your account has been allocated funds and is now active.
If there is anything else, you may need our doors are always open and we will be happy to assist you.
Fly.Cool's reply01 Feb 2023, 14:51
Official
Good day Lulama!
We would like to take this opportunity to profusely apologize for the huge inconvenience you have had to experience due to the technical glitch on the payment platform. We do try our best to ensure that all our clients do not get to experience this and have the best possible service.
Please be advised that the problem has since been rectified and your account has been allocated funds and is now active.
If there is anything else, you may need our doors are always open and we will be happy to assist you.
We would like to take this opportunity to profusely apologize for the huge inconvenience you have had to experience due to the technical glitch on the payment platform. We do try our best to ensure that all our clients do not get to experience this and have the best possible service.
Please be advised that the problem has since been rectified and your account has been allocated funds and is now active.
If there is anything else, you may need our doors are always open and we will be happy to assist you.