Disgusting service, I will take this further you *******!

Such horrible and disgusting service. I pay my Fibre subscription every month without fail, this month of May they debited my bank account 3times. I have tried using their WhatsApp chat to get help...nothing, instead just some AI bot that runs another debit order and does not understand anything. I tried their live chat...nothing another AI bot that doesn't assist you and only wants to run another debit. WHERE ARE THE ****** HUMANS !!! I emailed them a total of 20 times throughout the course of the day about refunding and reversal of the amounts they kept taking from me, guess what.....NOTHING!!!!! No acknowledgment or email back. They have ignored me all day not so much as a soul has called or emailed back to assist me. They debited my account 3times and lie and say the payment has failed yet the money left my account. This service is disrespectful and disgusting. There are no people working there yet they offer a service which I pay for....RUN AWAY FROM THESE PEOPLE. They keep going into your account to take money and don't attend to your complaints/queries