Disgusting service

Item: Fly.Cool
Rating: 1
Author: Nicole A

They never get back to you. They have email and WhatsApp as a means of communication but no-one responds. When you have a problem and your internet is down you can’t get hold of them no-one to assist.I will not recommend them to anyone.

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Replies (1)

Fly.Cool's replyOfficial

29 Nov 2022, 14:29

Good Day Nicole

Thank you for your feedback.

I'm really sorry that you have had an unpleasant experience with our support team, it is never our intention to leave questions answered, emails and chats not responded to or issues not resolved.

I will escalate this feedback to the support team in aid of improving our service to our valued clients and ensuring that the is no delay in response.

Kind Regards,
Fly. Cool

Fly.Cool's reply29 Nov 2022, 14:29

Official