BR
Bronwyn R
1 reviews | Active since Aug 2020
05 Sept 2024, 19:17
Disgusted to the core with the service received
The utmost **** ISP this been struggling with wifi been cancelled due to non payment but it was paid on the first,u need to speak to robots that can't even assist you ,we have proof of payment and that is not good enough,I get a Manager number by the name of Cyril he says he on leave I must message him up until today no feedback,I want my money back and u can shove ur ISP ,I am gatvol for the service received from them I will post all these on Facebook and let all people know about flycool,no one the normal flycool agents is also nevermind becuse even the managers have I don't care attitude
Helpful (0)
Replies (1)0
Replies (1)Fly.Cool's replyOfficial
06 Sept 2024, 09:58Good day Bronwyn
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding allocating the funds. Once the payment reflects we can do the refund for you.
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding allocating the funds. Once the payment reflects we can do the refund for you.
Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply06 Sept 2024, 09:58
Official
Good day Bronwyn
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding allocating the funds. Once the payment reflects we can do the refund for you.
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding allocating the funds. Once the payment reflects we can do the refund for you.
Once again please do accept our apology and please give us time to resolve the query
