BM
Bongiwe M
1 reviews | Active since Jan 2023
12 Apr 2023, 12:23
Disgusted Customer!!!!!!!!!!!
Good Afternoon guys, i am still waiting for March invoice from the 6th of March, i have been speaking to an agent but they gave me an incorrect invoice for April, this is an acceptable and im disgusted by this process because this not the first time this is happening, i want someone to attend to this matter today as i have ran out of deadline, my company needed this invoice since last week, im so disappointed!!!!! Help
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Fly.Cool's replyOfficial
12 Apr 2023, 16:14Good day Bongiwe!
Thank you for the feedback!
We are sorry to hear about the experience that you have, that is by far not what we want for our customers. We can assure you we do take all customer complaints and queries serious so as to make things right. Our commitment to all our valued cleints is to ensure that you do get the best servive at all time.
After looking at your request we have noted that your invoice was indeed sent via the customer interaction platform you requested it on.
In future we can assure you, you will not be inconvenienced in this regard, once again please accept our humble apologies.
Thank you for the feedback!
We are sorry to hear about the experience that you have, that is by far not what we want for our customers. We can assure you we do take all customer complaints and queries serious so as to make things right. Our commitment to all our valued cleints is to ensure that you do get the best servive at all time.
After looking at your request we have noted that your invoice was indeed sent via the customer interaction platform you requested it on.
In future we can assure you, you will not be inconvenienced in this regard, once again please accept our humble apologies.
Fly.Cool's reply12 Apr 2023, 16:14
Official
Good day Bongiwe!
Thank you for the feedback!
We are sorry to hear about the experience that you have, that is by far not what we want for our customers. We can assure you we do take all customer complaints and queries serious so as to make things right. Our commitment to all our valued cleints is to ensure that you do get the best servive at all time.
After looking at your request we have noted that your invoice was indeed sent via the customer interaction platform you requested it on.
In future we can assure you, you will not be inconvenienced in this regard, once again please accept our humble apologies.
Thank you for the feedback!
We are sorry to hear about the experience that you have, that is by far not what we want for our customers. We can assure you we do take all customer complaints and queries serious so as to make things right. Our commitment to all our valued cleints is to ensure that you do get the best servive at all time.
After looking at your request we have noted that your invoice was indeed sent via the customer interaction platform you requested it on.
In future we can assure you, you will not be inconvenienced in this regard, once again please accept our humble apologies.