TM
Tshepo M
1 reviews | Active since Oct 2012
19 Jun 2024, 11:14
Disgusted by Fly.Cool..
This is one of the worst services I have received from a service provider that I am paying with my own money. This company has NO contact details, their WhatsApp line is USELESS...no one responds for 10 days now I have trying to get hold of someone for an upgrade. But I don't think I want anything to do with them anymore....even when one wants to make any amendment ...there is Zero platform to do anything...But they on a monthly base don't forget to take their premium with no fail. I am now forced to go to their premises to get help, at my own costs, own time. I am disgusted I will campaign to make sure this company looses clients and don't even get new clients
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Replies (1)
Fly.Cool's replyOfficial
19 Jun 2024, 15:15Hello Tshepo ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we escalated your query to our support team.
Your query will be attended too.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we escalated your query to our support team.
Your query will be attended too.
We apologize for the inconvenience.
Best regards,
Fly.Cool's reply19 Jun 2024, 15:15
Official
Hello Tshepo ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we escalated your query to our support team.
Your query will be attended too.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we escalated your query to our support team.
Your query will be attended too.
We apologize for the inconvenience.
Best regards,