Disgusted

I went from one bad service provider to the worst. It is my biggest regret taking fly.cool as a internet service provider and I am with them for a month and a week feeling like I can scream from the top of my lungs. They do not have contact numbers where you can speak to a actual person. You converse via WhatsApp to a robot and the robot cannot help you and escalate to a agent that comes back to you after 2 days. This is disgusting to pay for a service where you cannot even connect one device as simple as your phone but you pay your monthly subscription on time. They take all your details as security questions then they tell you that they cannot find you on their system. This reference number for my query is pending now for days ***2. We cannot work, can't watch television, children cannot do school work.