FD
Florence D
1 reviews | Active since Jan 2023
28 Jan 2023, 14:45
DISAPPOINTING SERVICE FROM FLY.COOL
I paid last week Wednesday. I have haven’t received the service I paid for. There is no internet connection since last week. The WhatsApp chat service is the worst . I’m so disappointed with fly.cool service and not taking people serious. I even showed them proof of payment they keep telling me to restart my wifi I did that since Wednesday today it’s Saturday and that thing is not working. No sense of urgency from this company none whatsoever. I wouldn’t recommend it to anyone.
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Replies (2)
Fly.Cool's replyOfficial
30 Jan 2023, 14:38Good day Florence!
Thank you for the feedback!
We do regret the inconvenience you are currently experiencing we have updated your ticket so that you can be assisted without further delay.
Thank you for the feedback!
We do regret the inconvenience you are currently experiencing we have updated your ticket so that you can be assisted without further delay.
Best regards,
Fly.Cool's reply30 Jan 2023, 14:38
Official
Good day Florence!
Thank you for the feedback!
We do regret the inconvenience you are currently experiencing we have updated your ticket so that you can be assisted without further delay.
Thank you for the feedback!
We do regret the inconvenience you are currently experiencing we have updated your ticket so that you can be assisted without further delay.
Best regards,
FD
Florence D's updateReviewer Update
07 Feb 2023, 13:25It’s been two weeks and my matter hasn’t been resolved. I’m honestly feed up by your company. Honestly the worst experience ever. Y’all don’t care about the after sale service.
FD
Florence D's update07 Feb 2023, 13:25
Reviewer Update
It’s been two weeks and my matter hasn’t been resolved. I’m honestly feed up by your company. Honestly the worst experience ever. Y’all don’t care about the after sale service.