MG
Melissa G

1 reviews | Active since Apr 2024

03 May 2024, 09:46

Disappointed once again!!

Worst Fibre service provider

0
Replies (3)
Fly.Cool
Fly.Cool's reply03 May 2024, 12:03
Official
Good day Melissa !

Thank you for the feedback!

We are really sorry to hear that you are not happy with our service and that is not what we want for any of our customers. We do value all the feedback we receive so that we can improve, correct and make things right.
MG
Melissa G's update03 May 2024, 12:23
Reviewer Update
Every month it's the same issue when it comes tk a new payment link and nobody responds on the WhatsApp or via email!!
Fly.Cool
Fly.Cool's reply03 May 2024, 13:10
Official
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days

We do see that you are on easypay which is easily payable at PnP, Boxer, Woolworths, PEP, Lewis, Game, Makro, Jumbo, Cambridge, Builders Warehouse, or online using: www.easypay.co.za or easypay mobile app

We have a new outlet for payment and that's Kazang, visit any Kazang outlet. 
Make your payment fast and efficiently, card payments are accepted.Easypay is a 30  daynon recurring voucher, you count 30 days from the date of payment
URGENT NOTIFICATION:   Capitec now allow customers to pay their easypay bills directly in their mobile app.    All they have to do is go to Transactions:  Pay bills and select the easypay tile.

We have sent you an email with a once off link.