CM
Cantilene M

1 reviews | Active since May 2024

08 May 2024, 11:42

Disappointed Customer

If I could give this business 0 stars, I would.

I'm very disappointed in the service I've been given so far and I've only been with them for 3 months now and seriously considering going with another company. I have made payment a week before my due date and as per their call centre, payment is not reflecting on their system. They are making this now my problem. Proof of payment and bank statement was send and I was told to wait so they can investigate. I'm sitting without internet now and I'm working from home and can't do my job. There is always a struggle to get a hold of them too. I wouldn't recommend them to anyone.

0
Replies (1)
Fly.Cool
Fly.Cool's reply08 May 2024, 18:43
Official
Good evening  Cantilene,
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

We have checked your account and the payment is reflecting on your account and service is active. Once again apologies for the inconvenience caused.