1 reviews | Active since Nov 2016

14 Jan 2025, 11:04

Deactivated account

My flycool account has been deactivated can't pay for the serves. Have been committing on WhatsApp with them but I can't be assist. Your service is very poor am not happy at all. I need to be assisted As soon as possible to get the service back. It's very frustrating when you are trying to reach a service provider but their unreached.

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Replies (1)
Fly.Cool
Fly.Cool's reply14 Jan 2025, 14:33
Official
Good Afternoon  
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days 

Payment has been well received
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know 
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session