ML
Mpostolp L
1 reviews | Active since May 2023
10 Apr 2024, 15:20
Customer care is just bad
You can't get hold of this service provider, I have been trying to retrieve the password for past two weeks but they are no where to be found. I have used all their what's app numbers but the machine will only respond once thereafter no more response.
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Replies (1)
Fly.Cool's replyOfficial
10 Apr 2024, 21:06Good Evening Mpostolp,
Please accept our sincere apologies for the delay and inconvenience caused. It is very unfortunate that you have had to go through this unpleasant experience.
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Kindly note that we have sent you an email with your wifi credentials.
Please accept our sincere apologies for the delay and inconvenience caused. It is very unfortunate that you have had to go through this unpleasant experience.
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Kindly note that we have sent you an email with your wifi credentials.
Fly.Cool's reply10 Apr 2024, 21:06
Official
Good Evening Mpostolp,
Please accept our sincere apologies for the delay and inconvenience caused. It is very unfortunate that you have had to go through this unpleasant experience.
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Kindly note that we have sent you an email with your wifi credentials.
Please accept our sincere apologies for the delay and inconvenience caused. It is very unfortunate that you have had to go through this unpleasant experience.
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Kindly note that we have sent you an email with your wifi credentials.