SM
Sandile M
1 reviews | Active since Feb 2020
25 Apr 2025, 07:42
Consistently poor service!
There is nothing more painful than paying for a service that gives you endless problems when all you want is a stable internet connection. From the 1st month after installation, been having connection issues. These guys keep sending technicians who do nothing to change the situation. They all come to say the same thing. I have not missed a single payment for a year now... but it's still the same *******. It's even difficult to log a fault because the emails are unattended or the chatbot cuts the process short. This was the last fault logged ***6 and there is no difference. As we speak, I have no internet. 🥲
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Replies (1)0
Replies (1)Fly.Cool's replyOfficial
26 Apr 2025, 11:58Good day Sandile
Thank for your Feedback!
Please note that your area is currently active .Kindly switch off your router and switch it back on for 20 minutes .If you are still experiencing the same problem .Please update us so that we can escalate this issue to our technical . Please Accept our deepest apologies for such an inconvenience.
Thank for your Feedback!
Please note that your area is currently active .Kindly switch off your router and switch it back on for 20 minutes .If you are still experiencing the same problem .Please update us so that we can escalate this issue to our technical . Please Accept our deepest apologies for such an inconvenience.
Fly.Cool's reply26 Apr 2025, 11:58
Official
Good day Sandile
Thank for your Feedback!
Please note that your area is currently active .Kindly switch off your router and switch it back on for 20 minutes .If you are still experiencing the same problem .Please update us so that we can escalate this issue to our technical . Please Accept our deepest apologies for such an inconvenience.
Thank for your Feedback!
Please note that your area is currently active .Kindly switch off your router and switch it back on for 20 minutes .If you are still experiencing the same problem .Please update us so that we can escalate this issue to our technical . Please Accept our deepest apologies for such an inconvenience.
