NL
Natasha L
1 reviews | Active since Jan 2019
26 Jan 2025, 08:38
Breach of agreement.
I'm really starting to get annoyed,when I took this package it was on a 31day cycle and I took this fr a reason...I always pay on the 27th of each month but today the 26th my wifi has been deactivated,this is no longer a 31 day cycle..what am I supposed to do now,go borrow money because flycool can't stick to the agreed contract.it feels like u lie to people to sign with you and once they are in you treat them like fools. Worse part your whatsap service doesn't work at all,it's gud in greeting but after that thes no response.. give out a help line we can call n make sure it works..aagah maan ðŸ˜
Helpful (0)
Replies (7)0
Replies (7)
Fly.Cool's replyOfficial
27 Jan 2025, 11:43Good Morning Natasha
Thank you for your Feedback
The number *** you have provided is linked to a contact of ours which has no order number and a router Serial Number. Please provide us with your router Serial Number located behind your router where all the details are for further assistance.
Thank you for your Feedback
The number *** you have provided is linked to a contact of ours which has no order number and a router Serial Number. Please provide us with your router Serial Number located behind your router where all the details are for further assistance.
Fly.Cool's reply27 Jan 2025, 11:43
Official
Good Morning Natasha
Thank you for your Feedback
The number *** you have provided is linked to a contact of ours which has no order number and a router Serial Number. Please provide us with your router Serial Number located behind your router where all the details are for further assistance.
Thank you for your Feedback
The number *** you have provided is linked to a contact of ours which has no order number and a router Serial Number. Please provide us with your router Serial Number located behind your router where all the details are for further assistance.
NL
SN ***EEA9AC
Natasha L's updateReviewer Update
28 Jan 2025, 08:52SN ***EEA9AC
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Natasha L's update28 Jan 2025, 08:52
Reviewer Update
SN ***EEA9AC
Fly.Cool's replyOfficial
28 Jan 2025, 21:47Good evening Natasha,
Please be advised that cash payment is a 30 day non recurring plan meaning you will need to pay every 30 days and your payment date is not fixed.
Please be advised that cash payment is a 30 day non recurring plan meaning you will need to pay every 30 days and your payment date is not fixed.
Fly.Cool's reply28 Jan 2025, 21:47
Official
Good evening Natasha,
Please be advised that cash payment is a 30 day non recurring plan meaning you will need to pay every 30 days and your payment date is not fixed.
Please be advised that cash payment is a 30 day non recurring plan meaning you will need to pay every 30 days and your payment date is not fixed.
NL
Natasha L's updateReviewer Update
30 Jan 2025, 04:57In that case how does one switch to debit order because you guys are not available on whatsapp or on calls
NL
Natasha L's update30 Jan 2025, 04:57
Reviewer Update
In that case how does one switch to debit order because you guys are not available on whatsapp or on calls
Fly.Cool's replyOfficial
30 Jan 2025, 08:22Good Morning Natasha
Thank you for your Feedback !
We can schedule your payment method change from Prepaid to Debit after a 72 hour cancellation process has been made. Please confirm if you do wish for us to continue with the your current cancellation period to further create your new debit order package.
Thank you for your Feedback !
We can schedule your payment method change from Prepaid to Debit after a 72 hour cancellation process has been made. Please confirm if you do wish for us to continue with the your current cancellation period to further create your new debit order package.
Fly.Cool's reply30 Jan 2025, 08:22
Official
Good Morning Natasha
Thank you for your Feedback !
We can schedule your payment method change from Prepaid to Debit after a 72 hour cancellation process has been made. Please confirm if you do wish for us to continue with the your current cancellation period to further create your new debit order package.
Thank you for your Feedback !
We can schedule your payment method change from Prepaid to Debit after a 72 hour cancellation process has been made. Please confirm if you do wish for us to continue with the your current cancellation period to further create your new debit order package.
NL
Natasha L's updateReviewer Update
30 Jan 2025, 14:05When u cancel n do a debit order do I have to pay again because I have already paid for this month? If this process will not hinder with my connection and won't charge me double then I give permission
NL
Natasha L's update30 Jan 2025, 14:05
Reviewer Update
When u cancel n do a debit order do I have to pay again because I have already paid for this month? If this process will not hinder with my connection and won't charge me double then I give permission
NL
Natasha L's updateReviewer Update
26 Feb 2025, 09:35can you please respond
NL
Natasha L's update26 Feb 2025, 09:35
Reviewer Update
can you please respond