LB
Lorna B
1 reviews | Active since Feb 2015
04 Sept 2024, 09:14
Bill Statement
Pathetic service... This ISP is useless... Their WhatsApp line never responds and they never reply to emails as well... I've been asking for my bill statement for the past 3 weeks with no luck.. They are very quick to disconnect services but never keep their end of the deal
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
04 Sept 2024, 13:58Good Afternoon Lorna
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Please be advised that it has been sent to the relevant team for you, you should receive your invoice soon.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Please be advised that it has been sent to the relevant team for you, you should receive your invoice soon.
Fly.Cool's reply04 Sept 2024, 13:58
Official
Good Afternoon Lorna
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Please be advised that it has been sent to the relevant team for you, you should receive your invoice soon.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Please be advised that it has been sent to the relevant team for you, you should receive your invoice soon.