SM
Sipho M
1 reviews | Active since Oct 2014
20 Dec 2022, 08:16
Beyond useless!!!
I have been been without internet for the past week now, the only form of communication is whatsapp and I don't even think that number works.... they debited my account don't know for what because there's no internet service. Why this Fly.cool is still in business will remain a mystery...... sort out my query or cancel my service!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
20 Dec 2022, 09:49Good day Sipho!
Thank you for the feedback.
We do apologize for the inconvenience you are currently experiencing; it appears your router is showing abnormal light levels and so it affects your connectivity.
To remedy this, we have logged a maintenance ticket with the following reference number ISP-***.
For future communication you can get hold of our customer support via email on *** or our WhatApp on ***
Thank you for the feedback.
We do apologize for the inconvenience you are currently experiencing; it appears your router is showing abnormal light levels and so it affects your connectivity.
To remedy this, we have logged a maintenance ticket with the following reference number ISP-***.
For future communication you can get hold of our customer support via email on *** or our WhatApp on ***
Fly.Cool's reply20 Dec 2022, 09:49
Official
Good day Sipho!
Thank you for the feedback.
We do apologize for the inconvenience you are currently experiencing; it appears your router is showing abnormal light levels and so it affects your connectivity.
To remedy this, we have logged a maintenance ticket with the following reference number ISP-***.
For future communication you can get hold of our customer support via email on *** or our WhatApp on ***
Thank you for the feedback.
We do apologize for the inconvenience you are currently experiencing; it appears your router is showing abnormal light levels and so it affects your connectivity.
To remedy this, we have logged a maintenance ticket with the following reference number ISP-***.
For future communication you can get hold of our customer support via email on *** or our WhatApp on ***
SM
Sipho M's updateReviewer Update
20 Dec 2022, 10:13So you respond with nonsense and on top of that there's no numbers, reference, and email address...... what am I do with this??
All I want is to cancel your ****en services. I sent an email yesterday requesting a cancelation, I'm assuming your internet service is also down that's why you haven't responded.
All I want is to cancel your ****en services. I sent an email yesterday requesting a cancelation, I'm assuming your internet service is also down that's why you haven't responded.
SM
Sipho M's update20 Dec 2022, 10:13
Reviewer Update
So you respond with nonsense and on top of that there's no numbers, reference, and email address...... what am I do with this??
All I want is to cancel your ****en services. I sent an email yesterday requesting a cancelation, I'm assuming your internet service is also down that's why you haven't responded.
All I want is to cancel your ****en services. I sent an email yesterday requesting a cancelation, I'm assuming your internet service is also down that's why you haven't responded.