TL
Thapelo L
1 reviews | Active since Oct 2025
31 Oct 2025, 15:20
BEWARE OF FLYCOOL
When is my refund reflecting, today is day 28 and still no refund. U failed to deliver a service now your failing to refund me my money. Stop ****ming customers
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
01 Nov 2025, 10:46Good day Thapelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note that the refund team is working on your refund t get it processed.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note that the refund team is working on your refund t get it processed.
Fly.Cool's reply01 Nov 2025, 10:46
Official
Good day Thapelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note that the refund team is working on your refund t get it processed.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note that the refund team is working on your refund t get it processed.
TL
Thapelo L's updateReviewer Update
03 Nov 2025, 15:45Has the refund been processed? 30 days has passed and still no concrete feedback
TL
Thapelo L's update03 Nov 2025, 15:45
Reviewer Update
Has the refund been processed? 30 days has passed and still no concrete feedback
Fly.Cool's replyOfficial
03 Nov 2025, 16:50Good Afternoon Thapelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note refund is not yet processed.
Finance is working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note refund is not yet processed.
Finance is working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Fly.Cool's reply03 Nov 2025, 16:50
Official
Good Afternoon Thapelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note refund is not yet processed.
Finance is working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note refund is not yet processed.
Finance is working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience