JP
Jermain P
1 reviews | Active since Apr 2024
01 Oct 2025, 09:22
Bad wifi service
My wife paid our vuma monthly installment yesterday, but we still offline, we tried reaching out to agents, but has been kept on hold UK until now. And they don't reinburst for lost time
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Replies (1)
Fly.Cool's replyOfficial
01 Oct 2025, 16:16Good Afternoon Jermain
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Fly.Cool's reply01 Oct 2025, 16:16
Official
Good Afternoon Jermain
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session