MS
Mabel S
1 reviews | Active since Jun 2022
09 Jul 2024, 10:16
BAD SERVIVE FROM FLY.COOL ISP
Bad service from flycool, my connection is suspended and they say i should make a payment before connection ,i fail to understand as to how many times i should make payments as made payment on the 5th of June and also on the 30th of June, your service is very bad and i would not recommend anyone to use you as their ISP as when you are suppose to give feedback to clients you do not.Account number *** cell ***
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Fly.Cool's replyOfficial
09 Jul 2024, 18:01Hello Mabel ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
Best regards,
Fly.Cool's reply09 Jul 2024, 18:01
Official
Hello Mabel ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
Best regards,