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Patience M
1 reviews | Active since Oct 2023
23 Oct 2023, 16:34
Bad service, they don't respond to emails or WhatsApp messages
Bad bad service, full of bad consultant, especially a WhatsApp agent called Tebogo , very ***********! They don't respond to emails or WhatsApp messages.Its been 4 days now without WiFi , I paid on the 19th and on the 20th I was told my money was reversed and would be allocated into my fibre account, 3 days later , I'm being ignored on WhatsApp, still no WiFi , instead now they want my bank statement on top of giving proof of payment, what a bad service. Trust me when you are new , they quickly respond to emails but from there when you have a problem, you own your own ....I requested for my money to be reversed back into my fnb account still no response....I don't know what to do.
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Patience M's updateReviewer Update
24 Oct 2023, 06:38I work from home and I'm stuck because of a business that doesn't have a call centre number , just a WhatsApp number that they don't respond to , and email address that they only respond to when you are new 😔....I'm really ****ed off , the least that fly cool can do is to reverse my money back into my fnb account...ALL THOSE THAT ARE RATING THIS BUSINESS GOOD , THEY SHOULD WAIT UNTIL THEY PAY AND THE IS A MISMATCH OR THEIR MONEY DOESNT GET ALLOCATED INTO THEIR FIBRE ACCOUNT, THEY WILL DEFINITELY COME BACK AND CHANGE THEIR RATING
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Patience M's update24 Oct 2023, 06:38
Reviewer Update
I work from home and I'm stuck because of a business that doesn't have a call centre number , just a WhatsApp number that they don't respond to , and email address that they only respond to when you are new 😔....I'm really ****ed off , the least that fly cool can do is to reverse my money back into my fnb account...ALL THOSE THAT ARE RATING THIS BUSINESS GOOD , THEY SHOULD WAIT UNTIL THEY PAY AND THE IS A MISMATCH OR THEIR MONEY DOESNT GET ALLOCATED INTO THEIR FIBRE ACCOUNT, THEY WILL DEFINITELY COME BACK AND CHANGE THEIR RATING