lJ
lebogang J
1 reviews | Active since Dec 2016
30 Jan 2024, 12:59
BAD SERVICE
since last year i have been asking you to debit your fees and to date one did yesterday you disconnected your wifi and month end is only tomorrow im working from home i had to make a plan and work from a friend house kindly advise me how to cancel your services and how long will it take
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
30 Jan 2024, 14:05Good day Lebogang
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience We have escalated this to the relevant department, they will call you to resolve the query.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience We have escalated this to the relevant department, they will call you to resolve the query.
Fly.Cool's reply30 Jan 2024, 14:05
Official
Good day Lebogang
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience We have escalated this to the relevant department, they will call you to resolve the query.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience We have escalated this to the relevant department, they will call you to resolve the query.
lJ
lebogang J's updateReviewer Update
31 Jan 2024, 10:35one of your consulted contacted me yesterday they sent me a link to make payment with pay fast i registered and uploaded the documents you requested from me and till now im not connected and im working from home and since morning im still disconnected please tell me what to do before i lose my job
lJ
lebogang J's update31 Jan 2024, 10:35
Reviewer Update
one of your consulted contacted me yesterday they sent me a link to make payment with pay fast i registered and uploaded the documents you requested from me and till now im not connected and im working from home and since morning im still disconnected please tell me what to do before i lose my job
lJ
lebogang J's updateReviewer Update
31 Jan 2024, 12:20i was assisted today my internet was restored i am back online however i cant log in the password has changed kindly send me the new password and a contact number where i can reach you thanks
lJ
lebogang J's update31 Jan 2024, 12:20
Reviewer Update
i was assisted today my internet was restored i am back online however i cant log in the password has changed kindly send me the new password and a contact number where i can reach you thanks
Fly.Cool's replyOfficial
31 Jan 2024, 13:00Good day Lebogang
Thank you for the feedback!
We do hope that the call you had with our agent Tebogo was of assistance and that everything is in order with your account.
Please continue to enjoy your service!!!
Thank you for the feedback!
We do hope that the call you had with our agent Tebogo was of assistance and that everything is in order with your account.
Please continue to enjoy your service!!!
Fly.Cool's reply31 Jan 2024, 13:00
Official
Good day Lebogang
Thank you for the feedback!
We do hope that the call you had with our agent Tebogo was of assistance and that everything is in order with your account.
Please continue to enjoy your service!!!
Thank you for the feedback!
We do hope that the call you had with our agent Tebogo was of assistance and that everything is in order with your account.
Please continue to enjoy your service!!!