SM
Semakaleng M
1 reviews | Active since Jun 2021
08 Oct 2024, 15:47
Bad service
I honestly don't understand why you have a WhatsApp number if getting help there is a mission and a half... This is the 3rd time I'm struggling to get help via WhatsApp. You guys don't even have a number for calls... I NEED HELP WITH NEW EASYPAY NUMBER!!!
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Fly.Cool's replyOfficial
09 Oct 2024, 11:27Good Morning Semakaleng
Thank you for your feedback !
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days. However, your Easy Pay reference number is as follows. ***. We also notice your line has a possible Fibre fault, please note we can only log a ticket for you once payment has been to request for assistance from our maintainance partner.
Thank you for your feedback !
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days. However, your Easy Pay reference number is as follows. ***. We also notice your line has a possible Fibre fault, please note we can only log a ticket for you once payment has been to request for assistance from our maintainance partner.
Fly.Cool's reply09 Oct 2024, 11:27
Official
Good Morning Semakaleng
Thank you for your feedback !
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days. However, your Easy Pay reference number is as follows. ***. We also notice your line has a possible Fibre fault, please note we can only log a ticket for you once payment has been to request for assistance from our maintainance partner.
Thank you for your feedback !
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days. However, your Easy Pay reference number is as follows. ***. We also notice your line has a possible Fibre fault, please note we can only log a ticket for you once payment has been to request for assistance from our maintainance partner.