NM
Nolubabalo M
1 reviews | Active since Nov 2023
03 Dec 2023, 11:12
Bad service
For the past 7 days I have been waiting for someone at FlyCool to attend to my issue and still has not been resolved nor has been attended to. This company has been taking my money without my permission and even after all of that I would sit without a connection. How bad is that? No answers my queries instead they just send these automated responses. This is the worse ISP ever do not sign up with them.
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Fly.Cool's replyOfficial
19 Dec 2023, 19:58 Good Evening Nolubabalo,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply19 Dec 2023, 19:58
Official
Good Evening Nolubabalo,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query