Bad service , bad attitude

Item: Fly.Cool
Rating: 1
Author: Nkosinathi M

Hi am very disappointed just after paying for a WiFi connection but still no installation and sadly the landline they use no one answering and it takes a lot of money as the keep on saying line 21..Can I pls get refund as it's almost a month no service.

Helpful (0)

Replies (2)

Fly.Cool's replyOfficial

24 May 2024, 00:06

Good Evening Nkosinathi

Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience We have escalated this to the relevant department and they will be in contact with you soon. Once again please do accept our apology and please give us time to resolve the query

Fly.Cool's reply24 May 2024, 00:06

Official

Nkosinathi M's updateReviewer Update

19 Jun 2024, 23:35

Hi again as a customer it's almost two months escalating the matter am waiting for a refund, even worse fly-cool , Vuma fibre is being ********.

Nkosinathi M's update19 Jun 2024, 23:35

Reviewer Update

Hi again as a customer it's almost two months escalating the matter am waiting for a refund, even worse fly-cool , Vuma fibre is being ********.