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DEBORAH L
1 reviews | Active since Apr 2018
07 Apr 2025, 11:27
Bad service
Till today my query is not yet resolved imagine how frastrating it is to pay for something that you don’t even use
Helpful (0)
Replies (11)0
Replies (11)
Fly.Cool's replyOfficial
07 Apr 2025, 13:01Good day DEBORAH
Thank you for your Feedback!
Your newly correct order OVR-*** has been succussfully updated. The relevant department including the assistance of management has logged Ticket ***2. Please note that the process of Tracing & Allocating your funds to the correct order is still in progress.
We apologies for this inconvenience
Thank you for your Feedback!
Your newly correct order OVR-*** has been succussfully updated. The relevant department including the assistance of management has logged Ticket ***2. Please note that the process of Tracing & Allocating your funds to the correct order is still in progress.
We apologies for this inconvenience
Fly.Cool's reply07 Apr 2025, 13:01
Official
Good day DEBORAH
Thank you for your Feedback!
Your newly correct order OVR-*** has been succussfully updated. The relevant department including the assistance of management has logged Ticket ***2. Please note that the process of Tracing & Allocating your funds to the correct order is still in progress.
We apologies for this inconvenience
Thank you for your Feedback!
Your newly correct order OVR-*** has been succussfully updated. The relevant department including the assistance of management has logged Ticket ***2. Please note that the process of Tracing & Allocating your funds to the correct order is still in progress.
We apologies for this inconvenience
DL
DEBORAH L's updateReviewer Update
07 Apr 2025, 13:11Till when cause last time you said within 72 hrs it’s now more than 5 days you haven’t resolved my issue it’s either you activate it today or pay back my money and note that I’ve escalated these issue to the ombudsman you don’t know me you ****mers
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DEBORAH L's update07 Apr 2025, 13:11
Reviewer Update
Till when cause last time you said within 72 hrs it’s now more than 5 days you haven’t resolved my issue it’s either you activate it today or pay back my money and note that I’ve escalated these issue to the ombudsman you don’t know me you ****mers
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DEBORAH L's updateReviewer Update
08 Apr 2025, 13:33Bad company bad service I want my money back cause it’s over 7 days with no response from you guys and it ****es me off cause I paid you ****mers
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DEBORAH L's update08 Apr 2025, 13:33
Reviewer Update
Bad company bad service I want my money back cause it’s over 7 days with no response from you guys and it ****es me off cause I paid you ****mers
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DEBORAH L's updateReviewer Update
08 Apr 2025, 16:13You said you escalated this matter to Vuma till today my service still off
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DEBORAH L's update08 Apr 2025, 16:13
Reviewer Update
You said you escalated this matter to Vuma till today my service still off
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DEBORAH L's updateReviewer Update
09 Apr 2025, 10:04Vuma said I’ve never made a payment where did you ****mers allocated my payment to
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DEBORAH L's update09 Apr 2025, 10:04
Reviewer Update
Vuma said I’ve never made a payment where did you ****mers allocated my payment to
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DEBORAH L's updateReviewer Update
09 Apr 2025, 16:46Are you going to activate my service or not
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DEBORAH L's update09 Apr 2025, 16:46
Reviewer Update
Are you going to activate my service or not
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DEBORAH L's updateReviewer Update
10 Apr 2025, 18:29These is not on at all serious I’m using extra expense to communicate with you again with no good service nooo guys run your business properly cause your not treating me fairly serious
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DEBORAH L's update10 Apr 2025, 18:29
Reviewer Update
These is not on at all serious I’m using extra expense to communicate with you again with no good service nooo guys run your business properly cause your not treating me fairly serious
Fly.Cool's replyOfficial
11 Apr 2025, 15:10Thank you for your Feedback!
We have succussfully traced your funds. However, a system error which has been escalated to the relevant department shows an In-Flight on your address. Please rest assured our team is working on a solution
We apologies for this inconvenience
We have succussfully traced your funds. However, a system error which has been escalated to the relevant department shows an In-Flight on your address. Please rest assured our team is working on a solution
We apologies for this inconvenience
Fly.Cool's reply11 Apr 2025, 15:10
Official
Thank you for your Feedback!
We have succussfully traced your funds. However, a system error which has been escalated to the relevant department shows an In-Flight on your address. Please rest assured our team is working on a solution
We apologies for this inconvenience
We have succussfully traced your funds. However, a system error which has been escalated to the relevant department shows an In-Flight on your address. Please rest assured our team is working on a solution
We apologies for this inconvenience
DL
DEBORAH L's updateReviewer Update
11 Apr 2025, 15:22Just received email from Vuma that
Your order has been accepted. Dear Deborah Leeuw,
Your order for Vuma fibre has been accepted.
Once your service has been activated, you will receive confirmation thereof.
Should you have any queries, please contact your Internet Service Provider (ISP).
Your order has been accepted. Dear Deborah Leeuw,
Your order for Vuma fibre has been accepted.
Once your service has been activated, you will receive confirmation thereof.
Should you have any queries, please contact your Internet Service Provider (ISP).
DL
DEBORAH L's update11 Apr 2025, 15:22
Reviewer Update
Just received email from Vuma that
Your order has been accepted. Dear Deborah Leeuw,
Your order for Vuma fibre has been accepted.
Once your service has been activated, you will receive confirmation thereof.
Should you have any queries, please contact your Internet Service Provider (ISP).
Your order has been accepted. Dear Deborah Leeuw,
Your order for Vuma fibre has been accepted.
Once your service has been activated, you will receive confirmation thereof.
Should you have any queries, please contact your Internet Service Provider (ISP).
DL
DEBORAH L's updateReviewer Update
11 Apr 2025, 15:23Activate it now
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DEBORAH L's update11 Apr 2025, 15:23
Reviewer Update
Activate it now
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DEBORAH L's updateReviewer Update
14 Apr 2025, 09:12Just spoke to Vuma they told me that you guys need to connect my service I don’t understand why are you delaying
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DEBORAH L's update14 Apr 2025, 09:12
Reviewer Update
Just spoke to Vuma they told me that you guys need to connect my service I don’t understand why are you delaying