SS
Sokhululeka S

1 reviews | Active since Apr 2024

17 Apr 2024, 15:29

Bad service

disappointed with the service I got from them I made payment on the 15th but still I have no WiFi when I WhatsApp them they don't respond. I sent proof of payments my details still I have no WiFi we have paid 389 and their agents are not responding

0
Replies (3)
Fly.Cool
Fly.Cool's reply17 Apr 2024, 16:29
Official
 Good Afternoon  Sokhululeka, 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Kindly note that we have sent your details to the relevant team to allocate your payment. 
SS
Sokhululeka S's update18 Apr 2024, 11:56
Reviewer Update
Still this wifi is not working so kindly refund us because clearly your not willing to fix it I have sent proof of payments several times but still the issue is not resolved.


Fly.Cool
Fly.Cool's reply18 Apr 2024, 18:09
Official
Hi Sokululeka

I hope you are well.

The team has been trying for days to call you with no success. Kindly check your emails 

Thank You