Bad service

I am extremely irritated with Flycool and Vumatel regarding their service. If it is not frequent internet breaks, it is problems with payment.

The worst of it all is their non existent customer service. There's no number to call and speak to an agent and they don't respond to email queries. Their stupid self service and AI bot is of no significant assistance.

Why are industry regulators not making it a requirement that there must always be a human being at the end of the line. I and many other people require that human agent always be available.

These automated self help sites are always slow and are of no assistance