NG
Nonzuzo G
1 reviews | Active since Oct 2024
09 Oct 2024, 13:26
Bad service
We don't have internet for 5 days now and they're whatsapp number isn't working anymore I even send an email to them still no respond like what should we do in this situation?
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
09 Oct 2024, 14:42Good Morning Nonzuzo
Thank you for your feedback !
Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***3Please Accept our deepest apologies for such an inconvenience.
Thank you for your feedback !
Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***3Please Accept our deepest apologies for such an inconvenience.
Fly.Cool's reply09 Oct 2024, 14:42
Official
Good Morning Nonzuzo
Thank you for your feedback !
Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***3Please Accept our deepest apologies for such an inconvenience.
Thank you for your feedback !
Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***3Please Accept our deepest apologies for such an inconvenience.
NG
Nonzuzo G's updateReviewer Update
09 Oct 2024, 14:50I need my wifi to be working as soon as possible, and you need to refund me for this 5 day without wifi
NG
Nonzuzo G's update09 Oct 2024, 14:50
Reviewer Update
I need my wifi to be working as soon as possible, and you need to refund me for this 5 day without wifi
Fly.Cool's replyOfficial
12 Oct 2024, 11:28Thank you for your feedback !
Please note that Vuma only provides partial payments for networks which have been down for 13 days and more.
Please note that Vuma only provides partial payments for networks which have been down for 13 days and more.
Fly.Cool's reply12 Oct 2024, 11:28
Official
Thank you for your feedback !
Please note that Vuma only provides partial payments for networks which have been down for 13 days and more.
Please note that Vuma only provides partial payments for networks which have been down for 13 days and more.