DL
DEBORAH L
1 reviews | Active since Apr 2018
03 Apr 2025, 08:55
Bad service
Worst experience ever I was given easy pay number by one of your consultants on the app and I’ve made the payment to it cause I’ve changed package only to find out when I make a follow up on WhatsApp cause my service was not activated they told me that I used incorrect easy pay number which is not my problem cause the one I used I got it from your consultant so now I have to suffer for your own mistake
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Replies (2)DL
DEBORAH L's updateReviewer Update
03 Apr 2025, 13:54Your service sucks
DL
DEBORAH L's update03 Apr 2025, 13:54
Reviewer Update
Your service sucks
Fly.Cool's replyOfficial
05 Apr 2025, 14:58Good Afternoon Deborah,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to transfer your funds and get your service activated. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to transfer your funds and get your service activated. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply05 Apr 2025, 14:58
Official
Good Afternoon Deborah,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to transfer your funds and get your service activated. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to transfer your funds and get your service activated. Once again please do accept our apology and please give us time to resolve the query
