GS
Gwendoline S
1 reviews | Active since Oct 2020
05 Sept 2023, 10:06
Bad service
We can't get assistance when needed , I sent a whatsapp yesterday and this morning no one to assist. Even on their page on Facebook no one to assistance. This is a huge concern . They're very quick to call or sms when the payment is not received but for them to assist us when there are problems they are not available
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Replies (1)
Fly.Cool's replyOfficial
05 Sept 2023, 12:26Good day Gwendoline!
Thank you for the feedback!
We really appreciate you taking the time to share your experience with, we can assure you we do take all customer queries serious as well as any feedback so that we can make things right.
We see on Facebook your query has been attended to, please do not hesitate to get back to us and we will be more than happy to assist you.
Thank you for the feedback!
We really appreciate you taking the time to share your experience with, we can assure you we do take all customer queries serious as well as any feedback so that we can make things right.
We see on Facebook your query has been attended to, please do not hesitate to get back to us and we will be more than happy to assist you.
Fly.Cool's reply05 Sept 2023, 12:26
Official
Good day Gwendoline!
Thank you for the feedback!
We really appreciate you taking the time to share your experience with, we can assure you we do take all customer queries serious as well as any feedback so that we can make things right.
We see on Facebook your query has been attended to, please do not hesitate to get back to us and we will be more than happy to assist you.
Thank you for the feedback!
We really appreciate you taking the time to share your experience with, we can assure you we do take all customer queries serious as well as any feedback so that we can make things right.
We see on Facebook your query has been attended to, please do not hesitate to get back to us and we will be more than happy to assist you.