GT
Gugu T
1 reviews | Active since Jun 2021
24 Apr 2024, 07:30
Bad network and constant outages
I mean they have no communication structure for their clients
I have an outage all I get is a link telling me there is an outage but no one is available to talk to I'm very much disappointed
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
24 Apr 2024, 17:29Good day Gugu,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We do see that your service is restored.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We do see that your service is restored.
Best regards,
Fly.Cool's reply24 Apr 2024, 17:29
Official
Good day Gugu,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We do see that your service is restored.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We do see that your service is restored.
Best regards,