BAD CUSTOMER SERVICE. I MEAN THE WORST I HAVE EVER EXPERIANCED !!!!

I have no internet from the morning. I have important work that i need to get done. i am trying to get help from the morning but nobody is replying to me on any of these customer service platforms. this is literally the worst customer service i have ever experienced. This is really frustrating. I am thinking of canceling my fiber with you guys. I pay my premiums on time every month with no issues. Now that i need help nobody is here to help me. this is devastating, honestly .