Bad Customer Service

I hope this message finds you well. I am writing to express my frustration regarding the service call I logged for my Wi-Fi connection, which has still not been attended to. It has been 2 days since I reported the issue, yet I have not received any update, feedback, or resolution.

What makes the situation more concerning is that there appears to be no operational contact number to reach your support team directly. The WhatsApp support line, which seems to be the only available channel, is extremely slow and unresponsive. This has made it difficult to obtain any form of assistance or progress update.

As a paying customer, I believe it is only fair to expect timely communication and service restoration. I kindly request that this matter be prioritized and that I receive an update on the status of my logged call as soon as possible.

I would also appreciate it if you could provide a reliable point of contact for future technical issues.

Thank you for your attention to this matter. I look forward to your urgent response.