NR
Neo R

1 reviews | Active since Mar 2024

19 Mar 2024, 07:20

Bad customer service

The service has been so amazing interns of the network but one time I asked for help via call I was met with in competence and hours later I still haven't gotten help. I am really disappointed with the customer service I was (not) helped by Sizwe

0
Replies (3)
Fly.Cool
Fly.Cool's reply19 Mar 2024, 10:12
Official
Good day Neo

Thank you for the feedback,

We are deeply apologetic that you had a less than stellar experience with our Customer service. Kindly let us know what it is you require assistance with, so we may assist you accordingly.
NR
Neo R's update19 Mar 2024, 14:06
Reviewer Update
Good day,
I got the help needed thanks. You need to do better , you cannot have people complaining of the same issue reapeatedly.
Fly.Cool
Fly.Cool's reply19 Mar 2024, 16:27
Official
We are happy that you have received assistance and hope to give you a better experience with your service going forward.