Bad customer service

Item: Fly.Cool
Rating: 1
Author: Busiswa M

I've been sending emails and trying to call vuma fly .cool I'm not getting through even on WhatsApp no reply can you please assist i need my invoices urgently. which number can I contact you on? These numbers are unavailable. *** WhatsApp number ***

Helpful (0)

Replies (2)

Fly.Cool's replyOfficial

17 Apr 2024, 09:59

Good day Busiswa,

Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Please be advised that your invoice has been sent to your email.

Fly.Cool's reply17 Apr 2024, 09:59

Official

Fly.Cool's replyOfficial

17 Apr 2024, 16:28

Good Afternoon Sokhululeka,
Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Kindly note that we have sent your details to the relevant team to allocate your payment. Please give us time to resolve the query

Fly.Cool's reply17 Apr 2024, 16:28

Official