LW
Lee W
1 reviews | Active since Mar 2009
18 Mar 2024, 09:20
Bad customer service
I recently had a disappointing experience with Fly-cool. Despite their promises of quality service, I found their customer support to be unresponsive and their product to be subpar. Overall, I would not recommend this company to others based on my negative encounter.
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Fly.Cool's replyOfficial
18 Mar 2024, 12:59Good day Lee
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. As a business we are working on improving our response time and to ensure we respond to all queries sent to all our platforms but we do admit that we do face delays on our busiest days.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. As a business we are working on improving our response time and to ensure we respond to all queries sent to all our platforms but we do admit that we do face delays on our busiest days.
Fly.Cool's reply18 Mar 2024, 12:59
Official
Good day Lee
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. As a business we are working on improving our response time and to ensure we respond to all queries sent to all our platforms but we do admit that we do face delays on our busiest days.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. As a business we are working on improving our response time and to ensure we respond to all queries sent to all our platforms but we do admit that we do face delays on our busiest days.