EV
Eubin V
1 reviews | Active since May 2022
15 Oct 2022, 08:34
Bad customer service
Poor service all I wanted was a reconnection for when I wanted to upgrade my package it shows no coverage for my address and I wanted to just reconnect my internet by this isp but nothing all there customer service support or email don't reply
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
01 Dec 2022, 16:16Good Day Eubin
Thank you for your feedback.
I’m so sorry that our support did not live up to your expectations when you reached out to us. It’s never our intention to leave questions unanswered or issues unresolved, and I apologize that you’ve had a negative experience with our team.
We are glad that your issue was resolved expediently and that you are now using your preferred speed package. Do not hesitate to reach out to us on our platforms for assistance.
Kind Regards,
Fly. Cool
Thank you for your feedback.
I’m so sorry that our support did not live up to your expectations when you reached out to us. It’s never our intention to leave questions unanswered or issues unresolved, and I apologize that you’ve had a negative experience with our team.
We are glad that your issue was resolved expediently and that you are now using your preferred speed package. Do not hesitate to reach out to us on our platforms for assistance.
Kind Regards,
Fly. Cool
Fly.Cool's reply01 Dec 2022, 16:16
Official
Good Day Eubin
Thank you for your feedback.
I’m so sorry that our support did not live up to your expectations when you reached out to us. It’s never our intention to leave questions unanswered or issues unresolved, and I apologize that you’ve had a negative experience with our team.
We are glad that your issue was resolved expediently and that you are now using your preferred speed package. Do not hesitate to reach out to us on our platforms for assistance.
Kind Regards,
Fly. Cool
Thank you for your feedback.
I’m so sorry that our support did not live up to your expectations when you reached out to us. It’s never our intention to leave questions unanswered or issues unresolved, and I apologize that you’ve had a negative experience with our team.
We are glad that your issue was resolved expediently and that you are now using your preferred speed package. Do not hesitate to reach out to us on our platforms for assistance.
Kind Regards,
Fly. Cool