GM
Gaonewe M
1 reviews | Active since Jun 2024
09 Apr 2026, 10:20
Bad customer service
Flycool has the worst customer service ever my router has been flickering the red light from yesterday I sent a WhatsApp at 19h50 since they said they transferring me to the live agent even now . I even sent emails they didn’t even bother to respond
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
09 Apr 2026, 12:24Hi Gaonewe,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Fly.Cool's reply09 Apr 2026, 12:24
Official
Hi Gaonewe,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
GM
Gaonewe M's updateReviewer Update
10 Apr 2026, 15:19@fly.cool since from Wednesday my wifi is still not working im even thinking of canceling this thing
GM
Gaonewe M's update10 Apr 2026, 15:19
Reviewer Update
@fly.cool since from Wednesday my wifi is still not working im even thinking of canceling this thing
GM
Gaonewe M's updateReviewer Update
11 Apr 2026, 08:37You guys are thé worst , your WhatsApp team does not respond to my messages and even your technicians are **** how can they say they resolved the matter while I still don’t have internet
GM
Gaonewe M's update11 Apr 2026, 08:37
Reviewer Update
You guys are thé worst , your WhatsApp team does not respond to my messages and even your technicians are **** how can they say they resolved the matter while I still don’t have internet
GM
Gaonewe M's updateReviewer Update
11 Apr 2026, 08:38Please refund me my money and cancel this thing
GM
Gaonewe M's update11 Apr 2026, 08:38
Reviewer Update
Please refund me my money and cancel this thing