1 reviews | Active since Aug 2017
BAD CUSTOMER SERVICE
i app**** for fiber i was told to pay my subscription before they could install i paid now last week i was told that the technician got lost this week i sent more than 10 email i dont know how many whatsapps still no reply .i am frustrated now dont know what to do the company is not saying anything I work from home I dont know what to tell my boss now .CAN SOMEONE PLEASE CONTACT ME *** . IS FLY.COOL TOO BIG THAT THEY DONOT NEED NEW CUSTOMERS?
PLEASE ASSIST ME AS SOON AS YOU CAN .
THIS IS WHAT WAS SENT TO ME TO MAKE PAYMENT :***
Please be advised that payment is needed for your order
Please use the following options to make payment
Payment link by loading your banking details
https://api.client-prepaid.aex.co.za/api/Automation/Payment?token=eyJhbGciOiJIUzUxMiJ9.eyJpc3MiOiJhZXgtcGF5bWVudHMiLCJpYXQiOjE2OTAxOTMwNjAsImV4cCI6MTY5MTQwMjY2MCwiY2xhaW1zIjpbInBheW1lbnRfaWQ6MzViYzMzMjUtM2RlZS00N2UxLTgzNDUtMjc0MGE4ZTMwOTM2Iiwic2VydmljZV9pZDowQjk5MDU4Mi1DQjdELTQyRTktOTQxMy1DNzk1RjcwNTVFOEYiLCJyZWRpcmVjdF91cmw6aHR0cHM6Ly9mbHkuY3JtLmNvbS9yZWdpc3Rlcm9yZGVycy1yZXN1bHQiLCJ2b3VjaGVyX2NvdW50OjEiXX0.ehRO5t-kpcdWme0qfjCN0MtI1UPytitZWd026Oe-oN3gRae9dNEJTczSe45tthGr2YcJW-QdptV2BrxKzi1t1Q
Or you can go in store and make a cash payment
herewith your easy pay *** amount : R389.00 Payable at : PnP, Boxer, Woolworths, PEP, Lewis, Game, Makro, Jumbo, Cambridge, Builders Warehouse, or online using: www.easypay.co.za or easypay mobile app
We have a new outlet for payment and that's Kazang, visit any Kazang outlet.
Make your payment fast and efficiently, card payments are accepted.
Easypay is a 30 day non recurring voucher, you count 30 days from the date of payment
Thank you for the feedback!
We are sorry to hear your experience has not been the best or what you wanted, we value all our customers new and old, and we look forward to welcoming you to our family. All the feedback provided by our customer is very important so that we can assist in making things right where there are queries or complaints.
We see your do indeed make payment on the 24th of July. We have sent all your information to the relevant department so that you are assisted, they will surely be in touch with you.
Once again, we do apologize for this inconvenience.
Thank you for the feedback!
We are sorry to hear your experience has not been the best or what you wanted, we value all our customers new and old, and we look forward to welcoming you to our family. All the feedback provided by our customer is very important so that we can assist in making things right where there are queries or complaints.
We see your do indeed make payment on the 24th of July. We have sent all your information to the relevant department so that you are assisted, they will surely be in touch with you.
Once again, we do apologize for this inconvenience.